Help Centre & FAQs

What you see at checkout is what you pay — Guaranteed! — no sneaky duties, taxes or surprises at the border. 

Experience our "industry first" custom 3D Shade Sail Configurator and see your shade sail virtually. 

We use top-quality materials, and our fabrics are guaranteed to stand the test of time for 10 years.

We stand by our craftsmanship for a full decade. It’s built to last! Feel like reading all the boring details? Click here if you’re up for it!

If your custom shade sail doesn’t fit right the first time, we’ll whip up a new one for free. Simple as that.

Cut out the middleman - You're buying direct from the manufacturer!