Standard-sized shade sails are pre-made in common sizes and shapes, ideal for quick installations. Custom-made shade sails are tailored to your specific measurements and design preferences, providing a perfect fit for unique spaces. 

ShadeSpace offers various warranties depending on the product. Our Workmanship Warranty covers defects in craftsmanship under normal use conditions. For fabric, the Material Limited Warranty ranges up to 10 years depending on the material type, such as Shadetec 320. The Fit Warranty ensures your custom sail fits perfectly when ordered through our 3D Shade Sail Verifier. Full warranty details can be found on our warranty page   .

Use a measuring tape to determine the length and width of the area you wish to cover, considering attachment points. For detailed instructions on measuring, refer to our how-to guide.

Standard-sized sails ship within 2-3 business days, while custom sails take up to 10 business days to produce. We offer multiple shipping options, including international delivery. For detailed shipping information, please check our shipping policy.

Consider the size, shape, fabric type, and color that best suits your outdoor space. The placement and height variations of attachment points are also crucial for optimal shade and water runoff. For more tips, read our article on choosing the right shade sail.

We ship worldwide, including international destinations. Shipping times and costs vary based on location. To see if we ship to your country you can add one of our products to your cart and go through to checkout. Once you input in your shipping address you will see realtime express freight rates to your location. To learn more about international shipping, please visit our shipping information page.

Many customers install their shade sails using our guides, but for more complex setups, professional installation is recommended. Explore our tutorials for detailed instructions.

Use our online configurator to design your sail by selecting size, shape, and fabric. Submit your measurements, and we will send a design for approval before production. More details can be found here.

Permit requirements depend on local regulations and sail size/location. We advise checking with your local authorities for specific requirements.

We accept returns of standard-sized sails in original condition within 30 days of receipt. Custom sails are non-refundable. For full details on our return policy, please see our refund policy.